Privacy Policy
Last updated: 31 August 2026
Star Poultry Supply Pty. Ltd. (ABN 24 006 273 749), trading as Star Poultry, respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or deal with our business.
Personal information we collect
We may collect personal information such as:
your name
email address
telephone number
business or company name
information you provide when making a retail or wholesale enquiry
correspondence between you and Star Poultry
technical information about your use of our website, such as your IP address, browser and device information.
We only collect information that is reasonably necessary for our business activities.
How we collect personal information
We may collect personal information when you:
submit an enquiry through our website
contact us by email or telephone
make a retail or wholesale enquiry
communicate with our staff
otherwise provide information to us.
Our website may also collect some technical information automatically through cookies, analytics and similar technologies.
How we use personal information
We may use personal information to:
respond to enquiries
provide information about our products and services
manage retail and wholesale customer relationships
communicate with customers
operate and improve our website
maintain business and administrative records
protect our website and business from misuse
comply with legal and regulatory requirements.
We do not sell personal information.
Website, cookies and analytics
Our website is hosted by Squarespace.
Squarespace and its service providers may use cookies and similar technologies to operate the website, understand how visitors use it and provide website analytics.
Squarespace stores website data using infrastructure located in the United States and may use service providers in other countries.
You can manage cookies through your browser settings and, where available, through the cookie preferences provided on our website.
Sharing personal information
We may share personal information where reasonably necessary with:
website and technology service providers
contractors and other service providers assisting our business
professional advisers
government agencies, regulators or law-enforcement authorities where required or authorised by law.
We do not provide personal information to third parties so they can independently market their products or services to you without your consent.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Information may be stored electronically through our business systems and third-party service providers.
No method of transmitting or storing information electronically is completely secure, so we cannot guarantee absolute security.
We keep personal information only for as long as reasonably required for our business or legal purposes.
Accessing or correcting your information
You can contact us if you would like to:
request access to personal information we hold about you
ask us to correct information that is inaccurate, incomplete or out of date.
We may need to confirm your identity before processing a request.
Privacy enquiries and complaints
If you have a question or concern about how we handle your personal information, please contact us.
Star Poultry Supply Pty. Ltd.
82–86 Kirkham Road West
Keysborough VIC 3173
Phone: (03) 9798 2437
Email: sales@starpoultry.com.au
We will consider your enquiry or complaint and respond within a reasonable period.
If the Privacy Act 1988 (Cth) applies to Star Poultry and you are not satisfied with our response, you may also be able to make a complaint to the Office of the Australian Information Commissioner.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time if our website, business practices or legal obligations change.